Job Description:

Supported Housing Administrator
Temporary, up until March 2027
37.5 hours per week
£17 Umbrella per hour
Rochdale

Hamilton Woods Associates are currently recruiting for a Supported Housing Administrator, to provide high-quality administrative and operational support within a housing and support service.

Duties of the Supported Housing Administrator role will include, but is not limited to:

• Supporting the completion of needs and risk assessments for new applicants and assisting with customer inductions.
• Administering the service waiting list and coordinating offers of accommodation.
• Assisting with housing benefit applications, ensuring submissions are accurate and within required timeframes.
• Monitoring rent accounts, identifying discrepancies and supporting income collection processes.
• Maintaining accurate and up-to-date records relating to housing management, repairs and income.
• Producing routine reports including arrears reports and financial tracking information.
• Supporting the arrangement of property repairs and liaising with contractors, landlords and customers.
• Carrying out health and safety checks and supporting compliance with statutory requirements (e.g. gas, electric, PAT testing).
• Managing petty cash, invoices and expenditure requests in line with financial procedures.
• Providing reception duties, handling enquiries and maintaining a professional front-of-house service.
• Supporting customer engagement activities and attending meetings as required.
• Maintaining stock levels of office and property supplies.

Essential Requirements for the Supported Housing Administrator:

• Previous experience in an administrative role within housing, support or a similar environment
• Basic DBS
• Full UK Driving Licence and business insurance