Job Description:

SharePoint Platform SME - Manchester - 5 days a week onsite

£45,000 - £50,000

We are seeking an experienced SharePoint Platform SME to take ownership of a critical enterprise SharePoint environment. This role will act as the technical authority for the SharePoint platform, ensuring the stability, performance, and ongoing development of both on-premises and cloud-based solutions. The successful candidate will play a key role in platform support, troubleshooting complex issues, and leading upgrade and migration initiatives, including the transition from SharePoint 2019 to SharePoint Subscription Edition.

Key Responsibilities

• Act as the technical Subject Matter Expert (SME) for the SharePoint platform.
• Provide 3rd Line support for complex SharePoint-related incidents and service requests.
• Support, maintain, and optimise SharePoint Server 2019, SharePoint Subscription Edition, and SharePoint Online environments.
• Lead platform upgrades, patching activities, and migration projects.
• Manage and support SharePoint Search services, ensuring optimal search performance and user experience.
• Troubleshoot platform, infrastructure, and application issues across the SharePoint estate.
• Work closely with infrastructure, security, and application teams to maintain platform availability and performance.
• Monitor platform health and implement best practices for governance, security, and operational excellence.
• Produce and maintain technical documentation, standards, and support procedures.
• Provide technical guidance and expertise to stakeholders and project teams.

Skills & Experience

• Strong hands-on experience supporting SharePoint Server 2019.
• Experience with SharePoint Subscription Edition (SE).
• Knowledge of SharePoint Online / Microsoft 365 environments.
• Proven experience administering and supporting large-scale SharePoint farms.
• Strong understanding of:
  • SharePoint Search Services
  • Managed Metadata Services
  • User Profile Services
  • Content Databases
  • Distributed Cache
• Experience troubleshooting complex SharePoint platform and infrastructure issues.
• Knowledge of Windows Server, IIS, and supporting SharePoint technologies.
• Experience delivering SharePoint upgrades, migrations, and platform improvements.
• Strong stakeholder engagement and communication skills.