Job Description:

Are you looking for a fresh challenge, with a forward-thinking organisation within the high- tech engineering sector? Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a Project Coordinator working at our divisional head office in Dukinfield.

About us

We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Nuclear, Energy and Scientific sectors. 

We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers.

About the opportunity

The Project Coordinator has a key role within the Hyde Aero Products Projects Office, acting as a central point of contact between customers, Key Account Managers, Project Engineers, Commercial, Quality, Engineering, Stores and the manufacturing business units. The role supports the controlled delivery of customer orders and project activity by maintaining clear communication, accurate orderbook information, timely escalation and disciplined follow-up of actions, risks and opportunities. Working within Hyde’s project management routines, the Project Coordinator helps ensure that customer commitments are understood, internal stakeholders are aligned, and delivery, quality, cost and service expectations are actively managed.

Main Duties

• Act as a professional point of contact for allocated customers, supporting day-to-day communication and maintaining customer confidence.

• Support the Key Account Manager, Project Manager and wider project team in delivering customer work packages in line with agreed requirements.

• Maintain accurate orderbook visibility, ensuring priorities, due dates, customer requirements and internal actions are clearly understood and controlled.

• Co-ordinate with Hyde business units, Stores, Commercial, Engineering, Quality and external suppliers to support delivery performance and issue resolution.

• Monitor customer orders from receipt through to delivery, proactively identifying risks to schedule, quality, cost or customer satisfaction.

• Support contract review activity, purchase order review and customer requirement checks to ensure orders are processed to the required standard.

• Raise, track and follow up actions from customer, project, production, quality and stakeholder meetings.

• Prepare and maintain meeting packs, orderbook reports, customer updates, project trackers and other supporting information as required.

• Escalate issues promptly where decisions, support or prioritization are required outside own level of authority or influence.

• Support root cause investigation and corrective action follow-up for delivery, quality, documentation or process issues.

• Help maintain effective project governance by ensuring actions, decisions, risks, opportunities and customer commitments are documented and communicated.

• Support the use of Hyde project management processes, tools, documents and best practice in line with business requirements.

• Contribute to continuous improvement activity across the Projects Office, including process discipline, data accuracy, reporting and communication improvements.

• Chair or facilitate internal meetings where appropriate and distribute clear minutes, actions and next steps to relevant stakeholders.

• Step in to support account or project activity during periods of absence, workload pressure or customer escalation where required.

• Complete any additional reasonable tasks assigned by line management in support of Projects Office objectives.

Measures

• KPI’s: On-Time Delivery in Full, arrears reduction, contract review turnaround, right-first-time order processing, customer communication responsiveness and account/orderbook performance.

• Other measures: accuracy of orderbook data, action closure, risk and opportunity follow-up, meeting discipline, stakeholder feedback, escalation effectiveness and contribution to continuous improvement activity.

Key Skills & Experience

• Good awareness of engineering and manufacturing processes, including drawings, bills of material, routings and manufacturing constraints.

• Understanding of aerospace customer expectations, orderbook control and delivery performance requirements.

• Strong communication skills with the ability to provide clear, accurate and timely updates to customers and internal stakeholders.

• Ability to organize workload, manage priorities and follow through on actions in a fast-moving project and manufacturing environment.

• Problem-solving capability, including the ability to identify issues early, gather information and support practical resolution.

• Stakeholder management skills, with confidence working across Projects, Commercial, Quality, Engineering, Stores, Operations and Supply Chain.

• Commercial awareness, including understanding of purchase orders, quotations, contract review and customer commitments.

• Working knowledge of project management routines, action tracking, risk and opportunity management and escalation processes.

• Competent use of Microsoft Office, Teams, project trackers, customer portals and business systems used to manage orders and communication.

• Experience within aerospace, defence, manufacturing, engineering or a customer-facing project environment is desirable.

 Individual Traits/Characteristics

Customer-focused and professional in all communications.

Organized, disciplined and able to maintain control of multiple priorities.

Proactive, with the confidence to chase actions and escalate issues when required.

Clear, engaging and credible when dealing with customers and internal stakeholders.

Resilient and tenacious when working through delivery, quality or communication challenges.

Collaborative and able to build positive working relationships across multiple functions and business units.

Detail-focused, with a strong commitment to data accuracy, follow-up and right-first time working.

Willing to learn and develop towards broader project, account or customer management responsibilities.

 What we offer

Competitive salary.

Generous annual leave entitlement.

Exciting benefits package with access to discounts from leading retailers.

Purpose built sites with free parking.

Discounted gym membership.

Excellent career development opportunities available.

Cycle to work scheme.

Diversity and Inclusion

Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector.

All our roles require the need to obtain pre-employment security screening checks including referencing.

If this sounds like the ideal opportunity for you, then we’d love to hear from you.