Job Description:

HR Business Partner 

• Permanent
• Salary up to £55k

***Manchester based – flexibility to work evenings and weekends will be required

Medlock Partners are proud to be partnering with an ambitious organisation within the hospitality industry to identify an experienced People & Culture Business Partner.

This is a hands-on, generalist HR role with a strong focus on Employee Relations. You will work closely with managers and senior leaders, providing expert advice, coaching and support across a diverse workforce, building management capability and delivering a positive employee experience.

Alongside managing a varied ER caseload, you will oversee payroll and reward, while contributing to wider people initiatives including performance management, talent development, employee engagement, wellbeing and inclusion.

Key Responsibilities of the People & Culture Business Partner:

Employee Relations

• Manage ER cases including disciplinary, grievance, absence, performance and capability matters.
• Coach and support managers through complex people issues, building their confidence and capability.
• Oversee investigations and formal hearings, ensuring compliance with employment legislation and company policies.
• Identify ER trends and support the development of policies, guidance and manager training.

People Business Partnering & Performance

• Partner with managers and senior leaders on performance, talent development and people strategies.
• Support talent reviews, succession planning and performance improvement plans.
• Support organisational change, restructures and wider people projects.
• Contribute to annual reward and remuneration processes.

Payroll & Reward

• Oversee payroll delivery, ensuring accuracy, compliance, effective controls and deadlines.
• Oversee pay frameworks, pay reviews, benefits and reward processes, ensuring alignment with internal frameworks and budgets.
• Manage relationships with relevant payroll providers and stakeholders.

Engagement, Culture & Inclusion

• Contribute to employee engagement, wellbeing and inclusion initiatives.
• Promote a positive, inclusive workplace culture, supporting initiatives that strengthen connection and belonging.
• Support internal communications and champion organisational values and positive change.

HR Reporting & Stakeholder Management

• Produce regular HR and ER reporting, identifying trends and opportunities for improvement.
• Use people data to inform business decisions and recommend practical solutions.
• Build effective relationships with leaders, internal teams and external stakeholders.
• Identify and manage people-related risks, ensuring compliance with employment legislation and company policies.

Key Requirements of the People & Culture Business Partner:

Proven ER experience in a fast-paced, high-volume environment, ideally hospitality, events or leisure.

Strong knowledge of UK employment law and HR best practice.

Experience overseeing or managing a payroll function.

Experience supporting reward, remuneration and pay review processes.

Experience coaching and influencing managers on people-related issues.

Experience working with both permanent and casual workforces.

Exposure to engagement, wellbeing, culture or inclusion programmes.

Excellent communication, organisation and relationship-building skills.

A pragmatic, commercially aware and solutions-focused approach.

Confidence using HR systems and people data.

CIPD Level 5 qualification or equivalent.

Flexibility to work occasional evenings and weekends to support operational demands.

If you are an experienced HR professional looking for an exciting opportunity within the hospitality, where you can make a real impact on people, culture and business performance, then please get in touch with Kerry Norman.

We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Reasonable adjustments are available throughout the recruitment process.

Please note our advertisements use years' experience and salary levels purely as a guide. If you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion.