Job Description:

Job Title: Clerical Officer

Location: Moorside Unit, Trafford General Hospital M41 5SL

Hours: 37.5 hours PW

Reference: 91245/91246/91247

What you’ll be responsible for:

· Applying filing structures, retention schedules so records are easy to find and manage throughout their lifecycle. Confidentiality and data protection.

· Ensuring records are correctly labelled, version-controlled and stored, with minimal errors in data entry or filing.

· Knowing how records move from creation/use through active storage, archiving and secure disposal, including retention periods and legal holds.

· Applying relevant laws and standards and maintaining audit trails.

· Using electronic records management systems (Paris), document management platforms (e.g. SharePoint/ MS Teams), databases and scanning, supporting migration from paper to digital.

· Assessing where records should sit, resolving misfiles, designing workflows and improving processes for efficiency and risk reduction.

· Understanding policies, good record‑keeping, responding to information requests and working with stakeholders across the organisation.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Excellent telephone manner

· Outstanding communication skills

· Patient administration background

· Filing

· Scanning