Job Description:

Business Analyst (Non-Technical)

Location: Manchester (Free On-Site Parking)Contract: Initial 3-Month Contract with Potential ExtensionHybrid Working: Approximately 2 days per week on site (as required)
Rate: £29.89phr PAYE/£41.50 Umbrella

The OpportunityWe are seeking an experienced Business Analyst to support a key compliance transformation programme within a highly regulated organisation. This is an excellent opportunity for a BA who enjoys working closely with stakeholders, facilitating workshops, mapping processes, and driving business change.You will play a pivotal role in understanding current business processes, identifying opportunities for improvement, and designing future-state ways of working that enhance efficiency, compliance, and customer outcomes.

Key Responsibilities

• Lead the capture and documentation of 'As Is' business processes across compliance functions.
• Facilitate and manage process design workshops with key stakeholders.
• Develop and document clear 'To Be' process maps and supporting business documentation.
• Produce intuitive, accessible, and user-friendly process maps that support effective decision-making.
• Work closely with project teams and business leads to translate strategic objectives into practical operational changes.
• Identify impacts, dependencies, risks, and opportunities associated with process changes.
• Support change management activities to ensure successful adoption of new ways of working.
• Collaborate with stakeholders across the organisation to drive engagement and secure buy-in.
• Assist Project Managers in identifying and escalating risks, issues, and resource requirements.
• Support continuous improvement initiatives and help embed a culture of operational excellence.

About YouTo be successful in this role, you will have:

• Proven experience working as a Business Analyst in a non-technical capacity.
• Strong process mapping experience, including creation of both As Is and To Be documentation.
• Experience facilitating stakeholder workshops and driving process improvement initiatives.
• Excellent stakeholder engagement and communication skills.
• Experience working within a regulated environment.
• Background within Local Government, Housing, Council, Public Sector, Utilities, Healthcare, Financial Services, or similar regulated sectors.
• Strong understanding of change management principles.
• Ability to analyse complex business processes and recommend practical improvements.

Desirable

• Lean, Six Sigma, Continuous Improvement, or Business Process Improvement qualifications/experience.
• Experience supporting compliance, governance, risk, or regulatory change programmes.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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